AV8 Gunworks, LLC (“AV8 Gunworks,” “we,” “us,” or “our”) is committed to ensuring that our customers are satisfied with their purchases. If for any reason you are not completely satisfied with your purchase, we offer the following refunds and returns policy:
Refunds
- We accept returns within 7 days of the delivery date.
- All returned items must be unused, unopened, and in their original packaging.
- All returned items must be accompanied by a proof of purchase, such as a receipt or order confirmation.
- Shipping costs are non-refundable, and the customer is responsible for the cost of return shipping.
Please note that the following items are not eligible for return:
- Ammunition
- Firearms
- Sale items
- Custom orders
- Food
- Liquids
If you receive a damaged or defective item, please contact us immediately and we will make arrangements to replace the item or issue a refund.
To initiate a return, please contact us. We will provide you with instructions on how to return your item and process your refund.
Returns
- We accept returns within 14 days of the delivery date.
- All returned items must be unused, unopened, and in their original packaging.
- All returned items must be accompanied by a proof of purchase, such as a receipt or order confirmation.
- Shipping costs are non-refundable, and the customer is responsible for the cost of return shipping.
- A restocking fee of 20% will apply to returns.
Please note that the following items are not eligible for return:
- Ammunition
- Firearms
- Sale items
- Custom orders
- Food
- Liquids
To initiate a return, please contact us. We will provide you with instructions on how to return your item and process your return.